Leadership Innovators

Tag: futureleaders

  • Redefining Leadership for a New Era

    Redefining Leadership for a New Era

    There has never been a more critical time to develop leaders who can navigate the demands of uncertainty, change, and ambiguity that define the modern workplace. Leadership is more than just a title; it is a responsibility to drive organisations forward with vision, integrity, and adaptability. Organisations have a moral obligation to cultivate leaders who embody these principles and meet the evolving needs of employees, stakeholders, and society at large.

    Authentic Leadership: Acting with Integrity

    Throughout history, leadership has often been associated with hierarchical structures and power dynamics. However, in the past 50 years, leadership theories have evolved significantly, shifting towards people-centric models that emphasise authenticity, emotional intelligence, and servant leadership. Authentic leaders—those who act with integrity, transparency, and a commitment to their teams—are now more essential than ever.

    Consider the case of Satya Nadella, CEO of Microsoft, who transformed the company’s culture by fostering empathy, continuous learning, and innovation. Under his leadership, Microsoft moved away from a rigid, bureaucratic structure to one that embraces collaboration and agility. His approach has not only revitalised Microsoft’s workforce but has also positioned the company as a leader in cloud computing and artificial intelligence.

    The Changing Landscape of Leadership

    The world is evolving at an unprecedented pace. The COVID-19 pandemic disrupted traditional business models, forcing leaders to adapt rapidly. What once guaranteed success is no longer sufficient. Leaders now face continuous disruption driven by:

    • Technological advancements (AI, automation, digital transformation)
    • Changing employee expectations (flexible work, purpose-driven culture, work-life balance)
    • The lasting effects of the pandemic (hybrid work models, economic shifts, mental health challenges)

    Organisations must take a step back and rethink their leadership frameworks. Leaders must be equipped not only to drive business outcomes but also to shape workplace culture and inspire their teams through uncertain times. Leadership is now deeply intertwined with employee engagement, organizational culture, and long-term profitability.

    Building Leadership for the Future

    “Ensuring leadership is defined and the right leadership framework is in place has never been more important as we prepare for the future.”

    Before developing leaders, organisations must consider seven critical factors that enhance leadership effectiveness, especially in times of uncertainty:

    1. What type of leadership is best? – Transformational, servant, adaptive, or another model?
    2. How should leaders lead? – Through empathy, collaboration, or innovation?
    3. How do you develop a leader’s mindset? – Growth mindset, resilience, and self-awareness.
    4. How do you build a leadership culture? – Embedding leadership values into every level of the organization.
    5. The mindset of an organisation – Moving from fixed to growth-oriented structures or is it more than that?
    6. Horizontal & vertical leadership development – Balancing technical expertise with emotional intelligence.
    7. Understanding the challenges organisations face – Identifying and addressing systemic barriers to leadership success.

    Leadership in Crisis: Lessons from Success and Failure

    Organisations that thrived during the pandemic did so because of strong, adaptable leadership. For instance, Zoom, a relatively niche video conferencing company pre-pandemic, saw exponential growth due to its ability to scale rapidly while maintaining a customer-centric approach. CEO Eric Yuan led with transparency, prioritiding security upgrades and customer feedback to sustain trust.

    Conversely, organisations that failed to adapt faced significant challenges. The reluctance of traditional retail giants like JCPenney to embrace e-commerce led to their decline, illustrating the dangers of leadership inertia.

    The Future of Leadership: A Paradigm Shift

    Leadership is no longer just about why we lead but also what, how, where, and for whom. The shift to remote and hybrid work models requires new strategies for communication, engagement, and performance management. Leaders must develop new competencies, such as:

    • Remote leadership skills – Managing distributed teams effectively.
    • Data-driven decision-making – Leveraging analytics for strategic insights.
    • Emotional intelligence – Supporting mental well-being and fostering inclusion.

    Looking Ahead: A Leadership Redefinition Series

    Over the coming weeks, I will share a series of short articles that explore how we can redefine leadership to thrive in this new era. Topics will include:

    • The role of emotional intelligence in leadership
    • Strategies for fostering a resilient workplace culture
    • The impact of digital transformation on leadership
    • The future of leadership development programs

    In closing, remember:

    “People who believe they can succeed see opportunities where others see threats.” ― Marshall Goldsmith

    As we redefine leadership, let us embrace the challenges ahead with courage, adaptability, and a commitment to continuous growth.

  • Embracing Future-Ready Leadership Development

    Embracing Future-Ready Leadership Development

    The future is evolving at an unprecedented pace, and while we can make predictions, the reality is that adaptability and innovation will be key to success. Some forecasts are conservative, such as the continued development of self-driving cars, while others are more visionary, like Jeff Bezos’ belief that humanity will one day live in space, making Earth a holiday destination. Regardless of these predictions, one certainty remains: organisations will continue investing billions in leadership development. Given the vast sums spent to date, one might assume we have perfected the process—but as we know, learning, capability-building, and leadership development are continuous journeys.

    The Digital Era of Leadership Development

    A prevailing trend suggests that digital technology is the ultimate solution for leadership development. Organisations believe that by implementing cutting-edge learning management systems (LMS) and AI-driven learning platforms, they have effectively addressed leadership growth. Employees now have access to extensive content libraries, AI-curated recommendations, and self-paced learning tools, creating an illusion of a ‘ticked box’ for leadership development.

    However, while technology provides remarkable opportunities for self-driven learning, it is not a standalone solution. Leadership development is not simply about access to knowledge; it requires engagement, real-world application, and continuous interaction. The belief that AI-powered platforms can fully replace traditional learning approaches underestimates the complexity of leadership growth.

    In the 2024 State of Leadership Development Report by Harvard Business Publishing, 70% of employees expressed dissatisfaction with leadership development programmes, citing a lack of personalisation, strategic alignment, and meaningful engagement. Millennials and Gen Z, in particular, seek innovative, practical, and relevant learning experiences that align with business strategy rather than generic, one-size-fits-all models.

    Different Approaches to Leadership Development

    Leadership development strategies vary widely across organisations. Below are four distinct models of leadership development, each with its strengths and limitations:

    1. The Reactive Leadership Development (LD) Organisation

    In this model, leadership development is driven by immediate business needs rather than a structured strategy. Learning and development (L&D) initiatives emerge as responses to skill gaps, often leading to fragmented and short-term solutions. While reactive leadership development can address urgent challenges, it lacks long-term vision and integration with broader business goals.

    2. The Static Model LD Organisation

    Organisations following the static model have established leadership competency frameworks and structured development plans. Leaders receive predefined learning pathways based on performance reviews, and development opportunities are easily accessible through LMS platforms. While this approach provides clarity and accessibility, it can become rigid, failing to adapt quickly to evolving leadership demands.

    3. The Digital Model LD Organisation

    This model prioritises technology-driven leadership development. AI-driven platforms, microlearning, and self-service digital solutions dominate the landscape. Organisations in this category believe that leadership development should be an on-demand, digital-first experience, often reducing in-person interactions. While digital tools enhance accessibility and scalability, they risk overlooking the critical human elements of leadership growth, such as mentorship, coaching, and experiential learning.

    4. The Responsive Model LD Organisation

    The most effective organisations in 2025 adopt a responsive leadership development model, aligning leadership strategies with business objectives and company culture. This approach integrates multiple learning methods, including self-directed digital learning, experiential training, peer learning, and executive coaching.

    Key features of responsive leadership development include:

    • Continuous Learning: Leadership development is embedded in daily work, with learning experiences integrated into real-world business challenges.
    • Blended Learning Approaches: Combining digital learning with interactive workshops, executive mentorship, and external industry insights.
    • Strategic Alignment: Leadership programmes align with organisational culture, values, and long-term goals.
    • Real-Time Adaptability: Regular updates based on evolving business needs and leadership trends.

    Case Study: Responsive Leadership in Action

    A prime example of a responsive leadership development approach is Microsoft’s Growth Mindset Culture Initiative. In the early 2020s, Microsoft recognised that its leadership development needed to evolve beyond static competency models. The company implemented a blended learning strategy that combined AI-driven recommendations with real-world business challenges, mentorship programmes, and experiential learning.

    • Microsoft integrated reverse mentoring, where junior employees coached senior leaders on emerging trends.
    • Leadership training was delivered through business simulations and interactive problem-solving scenariosrather than passive content consumption.
    • The company ensured real-time adaptability, adjusting leadership programmes based on employee feedback and business strategy shifts.

    As a result, Microsoft saw a 20% increase in leadership engagement scores and a 15% improvement in leadership pipeline strength, demonstrating the power of responsive leadership development.

    Looking Ahead: The Future of Leadership Development

    As we move further into 2025, the question remains: Where does your organisation stand in its leadership development journey? Are you still operating reactively, or have you embraced a responsive, future-proof model?

    The most successful organisations will recognise that leadership development is not a checkbox but a strategic imperative. By investing in adaptive, personalised, and strategically aligned leadership development, businesses can cultivate leaders who drive innovation, resilience, and long-term success.

    So, where does your organisation stand? Is your leadership development approach preparing your leaders for the future?

  • Evolving Leadership in the Age of AI

    Evolving Leadership in the Age of AI

    In describing leadership…

    Leadership is a set of mindsets and behaviours that aligns people in a collective direction, enables them to work together and accomplish shared goals, and helps them adjust to changing environments.

    How then has leadership evolved in this new age of being human?

    When we think about all the change in the world we have experienced in the last 20 years, and the advances in the fields of technology, AI and automation we are on the cusp of living in a new era: the AI Age, along with meeting the demands of future generations expectations in the workplace. But from a leadership perspective this will be the time for human centred leadership.

    And when we think of all the change that has happened and is happening round us has leadership evolved at the same pace? What is leadership now? Has it kept up with the advances in the world, the recent pandemic, the onset of AI and developed across global organisations? Are the same leadership qualities required?

    Eddie Obeng describes in the ‘World after Midnight’ at some point around 15-20 years ago there has been a reset point (Midnight) where the rate of human learning is no longer keeping up with technological change. So is leadership part of this or has leadership evolved in the last 20 years?

    When we go back in time to the industrial era we would have seen in general coercive command and control leadership which developed slowly over time to develop a boss worker relationship. This became more progressive with the advent of office working and the discovery of emotional intelligence. EQ brought a new wave of thinking about leadership. The situational leadership model described the way a leader should use different styles dependent upon the situation in simple terms along a spectrum from directive to coaching. Then the advent of the coaching revolution to empower people along with the use of psychometrics was the spark to develop a leaders self-awareness aligned to EQ. More recently in an excellent article by Korn Ferry called the Third Wave the shift has been moving to one of Agency, Authenticity and Agility. And there has been some amazing strategic and innovative leadership especially in the big tech companies like Apple, Amazon and Facebook to name a few but when we look at political leadership have we gone backwards in time? 

    Recently I read an article on Leadership in the Future where the writer was challenged on where they currently see leadership. The challenger’s point was “I’m not sure what industries you have been working in but I’m still seeing hierarchical, political, command and control leadership across the organisations I partner with.”  

    The Spectrum of Leadership

    I guess in some respects we could create a spectrum of leadership and then place organisations across the spectrum as to where their leadership is right now. But then in any business there will be pockets of leaders who inspire, empower and motivate when others use coercive control and power. In a recent Gallup study it is claimed that 50% of employees are not engaged and 25% are disengaged so this in itself provides possible evidence that Leadership is not keeping up with new generational demands of our current workforce. Although I do appreciate there are many factors that can lead to employee dissatisfaction but what we do know is that most people will become disengaged and leave their job due to their manager. I’m pretty sure that if you have an employee survey that each year there will be leadership actions and development that comes from the survey if your workforce feel they can freely speak their mind. Do they have psychological safety?

    In any medium to large organisation there will be an inertia and level of organisational conditioning which means there will be certain expectations of how to lead in the organisation. These expectations at times become so deeply embedded in the leaders subconscious so much so that no-one has actually made the rule people but believe there to be a rule they need to follow. No one challenges the rule and everyone continues to conform. Action or lack of action is then in direct proportion to conditioning. The senior leadership team role model either exemplary or dysfunctional behaviours which shape the company culture and the by product is the need to lead and manage in the same way to conform to acceptable standards. We are creatures of habit and comfort so rather than choosing to swim upstream most will conform and not challenge dysfunctional behaviours or the culture. 

    Leaders can at times treat their people like children instead of adults and although they know they should not do this if the rules of work state something different they can execute this against what would be their own personal beliefs. Power and conformity overcomes common sense. Organisational conditioning takes a hold when leaders are not willing to challenge the norm. At a higher level in some board rooms the Exec’s play out a power struggle and some may display more dysfunctional behaviour than the people they have working for them. Sometimes the badge of hierarchy dictates when it should listen. So has leadership progressed now we live in a digital world?

    Assessing your Organisations on the Leadership Spectrum

    If you were to rate your organisation on the spectrum of leadership where would it be…

    1.0 Leaders are in control and dictate (Hierarchical command and control Leadership).

    2.0 Leaders transact with their people (Transactional leadership – I give you something i.e. incentive and you give me something in return).

    3.0 Leaders inspire and create followers (Transformational leadership – people follow you because they are inspired and want to follow you).

    4.0 Leaders create leaders (Creational Leadership – Leaders give their people the confidence and autonomy to be the leader they are).

    5.0 Leaders empower their people to be the leader they choose to be (Autonomous Leadership – the starting point is people are leaders and have the freedom to lead with autonomy and ideas – it is better to seek forgiveness rather than permission is the set point).

    For the day and age that we live in the expectation would be we should be playing at the Transformational, Creational and Autonomous Leadership levels where employees are empowered and treated like leaders in their own right. If that is the case then your organisation is possibly keeping up with the rate of change in the world and will be ready to meet the expectations of the generations to come. Because generations in the future will be doing more sophisticated work as AI and automation takes over the manual processes their expectation set point will be to be treated as a leader and given freedom to express themselves. Work in the future is more likely to be episodic so one may move from one organisation to the next more frequently but one’s expectation will be to be treated as a leader not as an employee. Josh Bersin from Deloitte talked recently about how the employee and organisation relationship will completely change due to expectations of the generations to come and with impact like the recent pandemic completely changing the landscape. And HR faces an inflection point around becoming career and people focused as oppose to performance and company focused. But then I don’t want to move too far in to the future because this is about leadership now and understanding if it has evolved to keep up with the rate of change in the present.

    So what keeps leaders up at night? Lack of talent, the digital tech space, lack of critical skills, employees lack of digital experience, automation at work, the onset of AI and an aging workforce according to Mercer’s Global Talent Trends so we have to accept that leadership is far more complex than 20 years ago. Especially when leadership was probably face to face line management whereas in this day an age you are a leader as an individual contributor and when responsible for people remote leadership across the globe is now the expectation along with agile working practices. In Mercers trends 96% of executives are planning structural changes and unique human skills are most in demand i.e. innovation, digital competence, global mindset, data analysis, complex problem solving, change and inclusive leadership. We also now see a greater talent vacuum where desirable skills in specific niche areas are not readily available and organisations therefore embracing exponential learning to upskill, upgrade and provide development experiences to their employees.

    The requirements and expectations of a leader have definitely changed considerably in recent years, the landscape changed when we faced the burning platform that the pandemic created and now a new burning platform approaches with the onset of AI, but the question has to be ‘Are your leaders equipped and ready for the future? Are they capable? Do you have the right leadership support mechanisms in place to be able to support your leaders for now and in the future?’ 

    The future is changing everyday.

    So what are your thoughts on leadership now and has it evolved in the last 20 years?